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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Pullman Kuala Lumpur City Centre Hotel & Residences

A 5-star stay with spacious residences and a central address, just a short walk from KLCC Park.

  • Walking distance to KLCC Park
  • On-site parking and valet
  • Club lounge access rooms available
8.2 Great 4173 reviews Booking.com 8.2 · 4173 reviews

About

Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences is a 5-star property on Jalan Conlay, placing guests within walking distance of KLCC Park. The hotel offers a mix of hotel rooms and apartment-style residences, with many rooms featuring a bathtub, coffee machine, and air conditioning.

Guests can use the outdoor pool, fitness centre, and spa, and dine at the on-site restaurant or poolside snack bar. The hotel provides 24-hour reception and security, luggage storage, and a paid airport shuttle, as well as meeting and banquet facilities.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location near KLCC Park — The hotel is within walking distance of KLCC Park, and guests also note proximity to monorail and major shopping malls.
  • Spacious rooms and suites — Guests repeatedly highlight the large room sizes, from suites to apartments, with comfortable beds.
  • High staff and service ratings — Staff and service score 8.7 and 8.6 respectively, and multiple reviews praise the attentiveness of the team.

Worth weighing

3 to weigh
  • Comfort rating lags behind other categories — While rooms and service score well, the comfort category sits lower at 7.4, suggesting some guests may find beds or furnishings less to their liking.
  • Dining and general ratings are comparatively modest — At 8.1 each, dining and general scores are the lowest among the rated categories, though still positive.
  • No pets allowed — The hotel does not permit pets, which may be a limitation for guests travelling with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Regency King Suite Club Lounge Access

  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Penthouse Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One-Bedroom Premium Apartment

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One Bedroom Family Apartment One King Bed One Bunk Bed

  • 1 King-size bed,1 King-size bed and 1 Bunk bed
  • Shower
  • Bathtub
  • Air conditioning

Governor King Suite Club Lounge Access

  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Two-Bedroom Family Apartment One King Bed Two Single Beds One Triple Bunk Bed

  • Shower
  • Bathtub
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One-Bedroom Deluxe Apartment

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Club King Room Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Club Twin Room Lounge Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Premium King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Club King Suite Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Premium Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Prestige Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Two-Bedroom Apartment One King Bed Two Single Beds

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Bathtub
  • Air conditioning

Three-Bedroom Apartment

  • 2 Queen Size Beds
  • Shower
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Poolside snack bar
  • Special diet menus
  • In-room breakfast
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Dining table

Wellness & Leisure

  • Outdoor swimming pool
  • Spa & wellness centre
  • Massage
  • Fitness centre
  • Sun loungers
  • Beach umbrellas

Services

  • 24-hour reception
  • 24-hour security
  • Room service
  • Housekeeping
  • Dry cleaning
  • Luggage storage
  • Locker room
  • Paid airport shuttle
  • Valet parking
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Welcome drink

Room Facilities

  • Air conditioning
  • Flat-screen TV
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities
  • Free toiletries
  • Safe deposit box
  • Carpeted floor

Accessibility & Family

  • Rooms/ Facilities for disabled
  • Lift
  • Cots
  • Children's menu

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 4173 reviews

Guest-rated 8.2/10 from 4,173 reviews

Booking.com · 8.2 · 4173 reviews
8.2Verified guest

“The hotel is stylish, with attentive and friendly staff from the parking security guard onwards. I really enjoyed my stay. The rooms are impressive and huge, and the beds are extremely comfy. I'll be back.”

8.2Verified guest

“My room came with a flat-screen TV with satellite channels, a mini fridge bar, and tea and coffee making equipment.”

8.2Verified guest

“Amazing staff, great services, and a strategic location right by transport and top shopping malls like Pavilion, Lot10, Bukit Bintang Plaza, and KLCC. Breakfast was satisfactory with delicious food. Check-in was efficient and late check-out was allowed. Parking on-site and no charge for wake-up calls and ironing either.”

8.2Verified guest

“Service from the reception and lounge staff.”

8.2Verified guest

“The sheer size of the suite.”

8.2Verified guest

“We booked a nice-sized apartment with two single beds, and we could use the wake-up service, which was available.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

KLCC Park: A short walk from the hotel, KLCC Park offers green space in the heart of the city, perfect for a stroll or morning run.

Shopping Malls: The hotel is close to major shopping destinations including Pavilion, Lot10, and Bukit Bintang Plaza, as well as KLCC.

Monorail Station: The monorail is approximately 400 metres away, providing easy access to other parts of the city.

4 Jalan Conlay, Kuala Lumpur, Kuala Lumpur Federal Territory, 50450, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
451 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is available on-site, and valet parking is also offered.

Are pets allowed?

No, pets are not allowed at the property.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available.

Is there a fitness centre and swimming pool?

Yes, the hotel has a fitness centre and an outdoor swimming pool.

What room amenities are typical?

Rooms typically include a bathtub, coffee machine, and air conditioning. Many also have a sitting area and tea/coffee facilities.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

8.9

Pegasus Hotel

Guest-rated 8.9/10 — among the top stays in Kuala Lumpur.

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8.8

Amari Kuala Lumpur

Guest-rated 8.8/10 — among the top stays in Kuala Lumpur.

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8.8

Hilton Kuala Lumpur

Guest-rated 8.8/10 — among the top stays in Kuala Lumpur.

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The bottom line

Pullman Kuala Lumpur City Centre Hotel & Residences earns its 5-star rating with spacious rooms, a prime location, and attentive service. Its consistency across guest reviews makes it a reliable choice for both leisure and business stays, though comfort and dining scores are slightly lower than other aspects.

8.2Overall, a strong central option with roomy accommodations and high marks for service.

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